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  • Choose a Catering Experience

    Simply select from one of our curated catering experiences for your required guest count.

  • Check provider availability

    Choose the date and time for your event. Once you book the package, we will check the availability of the provider. You will not be charged at this point, and we only hold the amount on your card.

  • Sit back & let us do the rest

    If the provider is available we will book the event and charge your card. You will then be connected with the provider to discuss any details.

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  • Alexis

    - COO, STEP Conference

    It was a pleasure working with YouCater. The F&B offering was the best we've had and hopefully we can work together next year!

  • Andrea

    - Private Customer


    I've used YouCater for two events and they consistently surpass expectations. Their professionalism, culinary expertise, and commitment to customer satisfaction set them apart. Their understanding of my needs and for our corporate events have been exceptional. I look forward to book my next event with them

  • Stephanie

    - Private Customer

    The food was great, the team being pleasant did a proper setup. Great feedback from all my guests too. Definitely doing it again this way!

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Founders' Note

"At YouCater, we’re dedicated to making your event perfect, from the first bite to the last detail. We personally vet every vendor to ensure you get top-notch quality and reliability. We want your event to be unforgettable, and our curated network of culinary experts helps make that happen. Plus, with YouCater, you get the best prices without any hidden fees. Your satisfaction and peace of mind are our top priorities."

- Philippe and Sarah Dupuy

Frequently Asked Questions

Getting Started

1. What is Culinary Collections?

Culinary Collections is YouCater’s curated marketplace where you can order set catering experiences — created by top caterers and private chefs — directly through our platform. Choose a package, select your date and time, and place your order instantly.

2. How does ordering on Culinary Collections work?

Here’s how the process works:

Choose a Catering Experience

Explore curated menus and experiences handcrafted by our caterers and private chefs. Select the one that best fits your event and guest count.

Check Availability

Pick your preferred date and time. We’ll place a temporary hold on your card while the caterer or private chef confirms your booking.

Sit Back & Let Us Handle the Rest

Once your chosen caterer or private chef accepts the order, your booking is confirmed and your card is charged. You’ll be connected directly to them to finalize any details.

3. In which cities can I use YouCater?

We operate across all seven UAE emirates.

Quality & Service

4. How does YouCater ensure quality?

We work only with top-tier caterers and private chefs, all vetted through our rigorous quality-control framework:

Rigorous Caterer Selection: Vetted for expertise, reliability, and proven track record

Quality & Safety Standards: Strict hygiene, food safety, and packaging requirements

Continuous Feedback Loop: Only top-rated caterers and private chefs remain on our platform

These measures ensure consistently high-quality catering experiences.

5. What is YouCater’s Satisfaction Guarantee?

Your peace of mind is important to us. If any issue arises with your booking, we will manage the complaint and offer partial refunds where appropriate.

Ordering & Confirmation

6. How far in advance do I need to place my order?

Each caterer or private chef has their own preparation window. During checkout, you’ll see the next available time slots, so you know exactly when they can accommodate your event.

7. What happens after I checkout?

You’ll receive an initial email confirming that your order has been submitted.

Once the caterer or private chef accepts your booking, you’ll receive a final confirmation and gain access to chat or call them directly through the YouCater website or mobile app.

If the caterer or private chef is unable to accept your order, your payment hold will be released promptly.

Managing Your Order

8. What if my order is not accepted?

In the rare case your chosen caterer or private chef cannot fulfill the order, we’ll notify you immediately and the authorization hold on your card will be released.

9. Can I make changes to my order after it’s been confirmed?

Yes. You can message your caterer or private chef directly through YouCater’s in-app chat.

They will do their best to accommodate your updates depending on timing and availability.

10. Can I contact the caterer or private chef directly?

Yes. Once your booking is confirmed, you can chat or call them through the YouCater platform or app. Alternatively, you can contact our customer support team if you have any questions before booking.

Payments & Cancellations

11. When is my card charged?

We place a temporary hold on your card at checkout.

Your card is only charged once your caterer or private chef confirms availability and accepts the order.

12. Is my payment secure?

Absolutely. Payments are processed securely, and funds are released only after your booking is accepted.

13. What is the cancellation policy for orders?

Each caterer and private chef has their own cancellation policy, displayed on their experience page.

We recommend reviewing these terms before placing your order. If you need help, our team is available to assist.

Support & Assistance

14. How do I contact YouCater if I need help?

If you have questions or need assistance with your Culinary Collections order, you can reach our team through any of the following channels:

  • Call: +971 50 551 3512
  • Email: contact@youcater.me
  • WhatsApp: Available directly through our website
  • Office Hours: 9:00 am – 6:00 pm (Mon–Sun)

We’re here to support you throughout your Culinary Collections experience.

Corporate Solutions

15. Do you also cater to corporate or public events?

Yes! While YouCater is perfect for private events, we also support corporate meetings, office gatherings, team lunches, and business celebrations.For larger or recurring corporate needs, our YouCater for Business solutions may be a better fit.